Hotelia360 Live · Hotel performance management
AI-Powered Intelligence.
Smarter Hospitality, Sharper Numbers.
Revenue, distribution, direct bookings and cost control, run by senior hotel executives and watched around the clock by our own AI agents. One live profit picture per property.
Hotelia360 Live · executive overview · demo data
Trusted by hotels and groups across Greece
What we do
Everything we do shows up in your P&L.
Four things we talk to hotel owners about. Each one is measured on the money it leaves in the hotel, and every decision is visible on a live dashboard.
Boost Sales
Talk to us about increasing direct bookings and reducing OTA dependency — pricing strategy, channel mix, website conversion and campaigns, all driven by your own performance data.
Grow revenueCost Controlling
Get a grip on F&B, energy, payroll and supplier costs. We help you track spend per department and per occupied room, spot deviations early and protect your GOP margin.
Protect the marginHotel Management
We can take the property on in full: daily operations and staffing, budgeting and P&L oversight, pricing and distribution. Hands-on management that turns your numbers into decisions and your property into a stronger asset.
See the engagementHotelia360 Platform
Request a demo, ask about pricing, PMS integrations or onboarding. See how Hotelia360 pulls your data into one AI-powered reporting and decision layer for your hotel or group.
Explore the platformHotelia360 Live
Your hotel's profit, in real time.
Our own BI platform consolidates revenue, payroll, inventory, ledger and budget for every property. Specialised AI agents read each new report, explain the variance and recommend the next move. People decide; nothing runs on autopilot.
Performance agent
Reads every report · briefs management
GOP is +2.8% against budget month-to-date. Three movements explain it:
- Rooms revenue +5.8% — ADR up 6.4% on a stronger direct mix; occupancy flat.
- Beverage cost of goods +7.4% — one outlet, supplier price change on 12 Aug; consumption unchanged.
- Payroll −1.8% — hours tracked occupancy; no overtime spike.
Recommended: renegotiate or re-source the beverage lines affected (impact ≈ €9k for the remainder of the season) and hold the current rate strategy through September. I have prepared the supplier comparison for review.
Illustrative
Channel mix · net contribution
Season to date- Direct38% · net 96%
- Booking.com29% · net 82%
- Expedia group11% · net 80%
- Tour operators16% · net 74%
- Other OTAs6% · net 78%
Direct share +9 pts year on year. Every point moved from OTA to direct is worth ≈ €4.1k of net revenue this season.
Illustrative
Group and property views
One consolidated picture for owners; a fenced view per hotel for its general manager.
MTD and YTD, as reports land
No month-end wait. Snapshots update the moment a daily report or payroll file arrives.
Never a fake number
Where a value has not been reported yet, the dashboard says so rather than guessing.
Your data, isolated
Private hosting per client, role-based access, no training of public models on your figures.
Services
Seven services, one P&L.
Take one discipline or hand us the whole commercial and financial layer of your property. Every service reports into the same live picture.
See the whole hotel, live
AI Hotel Performance & Financial Intelligence
One live picture of revenue, cost and profit per property, benchmarked against the market, with AI agents that explain the variance and tell you what to do next.
Price on evidence, not instinct
Revenue Management & Pricing Strategy
Demand-driven pricing, rate architecture and inventory control that lift RevPAR without giving away margin in the high season or rooms in the low one.
Every channel, one strategy
OTA & Channel Management Optimization
Full management of your online distribution: OTA profiles, channel manager, rates, availability and policies, tuned to reduce dependency and raise net revenue per booking.
Own the guest relationship
Digital Marketing, Online Presence & Direct Booking Strategy
A direct-booking engine for your hotel: website and booking-engine conversion, search, metasearch and paid campaigns, all measured on profit per booking rather than clicks.
Protect the margin
Cost Control & Operational Efficiency
Line-by-line visibility of payroll, cost of goods and operating expenses per department, with deviations flagged early and fixed without touching the guest experience.
Decisions worth getting right
Strategic Advisory & Hotel Consulting
Senior, data-backed counsel for owners, general managers and investors on positioning, restructuring, renovation, expansion and acquisition.
The complete engagement
Hotel Management 360
Full commercial and financial management of your property: pricing, distribution, marketing, cost control and reporting, run by experienced executives with live AI oversight.
- GOP & GOPPAR
- RevPAR
- Direct booking share
- Labour cost ratio
- Owner return
How we work
Success is not luck. It is a plan.
Six phases, from diagnosis to live reporting. Each one has a clear input from you and a clear deliverable from us.
- 01
Analysis & strategic planning
We assess the property: type, size, location, potential. Market and competitor analysis, then realistic revenue and profitability targets adjusted for seasonality.
- 02
Hotel identity & operating model
We define the concept and positioning, then the cost model behind it: staffing, food and supplies by occupancy level, and a month-by-month operating plan for the season.
- 03
Technology & connectivity
PMS, channel manager, booking engine and reporting connected and configured. Availability and rates flow to every channel automatically; data flows back to the dashboard.
- 04
Digital presence & direct channel
Website and booking engine tuned for conversion, search and metasearch presence, content and campaigns designed to bring bookings directly to the hotel.
- 05
Sales, pricing & channel operation
Daily pricing and availability decisions, OTA profile management, promotions and parity, tour operator contracts. The commercial engine runs every day of the season.
- 06
Performance monitoring & review
Live dashboard, AI briefings and a monthly review of occupancy, ADR, RevPAR, cost lines and GOP against budget. Targets are refined on evidence, every month.
Why Hotelia360
Experience you can measure.
30+
years in executive hospitality roles
International chains and Greek groups
6
phases from diagnosis to live reporting
One accountable team
60 days
notice to end an engagement
No lock-in, no penalty
100%
of decisions taken by people
AI recommends; you decide
Distribution and technology partners we work with
Case studies
Hotels that stopped guessing.
How owners and groups use Hotelia360 to see their business clearly and act earlier.
Hotel group · Chersonissos, Crete
From a quiet online presence to full control of distribution
A large hotel group whose online channels were an afterthought. Within two seasons online revenue had multiplied many times over. Then came the harder, smarter move: raising online rates, favouring direct bookings and stepping back from the OTAs on the group's own terms.
- Multiplied
- online revenue within two seasons
- Near-double
- online rate level after the rate-protection contract
- Direct-led
- distribution mix by the third season
Luxury resort · Rethymno, Crete
Growing direct bookings without giving up the OTAs
A newly opened five-star property that relied on tour operators for occupancy and had almost no direct business. One season after we took over, direct revenue had multiplied several times while OTA revenue kept growing too. The following year direct bookings passed the previous full year before the summer was over.
- Multiplied
- direct revenue in the first season with us
- Rising
- OTA revenue at the same time, not cannibalised
- Record
- direct bookings by late summer of year two
Upscale resort · Hersonissos area, Crete
Growing revenue by raising the value of every booking
A resort in one of Crete's most competitive strips, where the easy path is to sell volume at whatever price the market sets. We chose the other path: a sustained average-rate strategy that raised ADR every single year and carried online revenue past a level the property had never reached.
- Every year
- ADR higher than the year before
- Record
- online revenue for the property
- Value-led
- growth, not volume-led
Insights
Thinking in GOPPAR.
Practical writing on hotel profitability, pricing, cost control and the numbers that actually matter.
Cost Control
HR Data: The Hidden Lever for Hotel Efficiency and Savings
How hotel HR data – revenue per employee, labour cost ratio and staff productivity – reveals where money leaks and how to run a leaner, more profitable team.
Pricing
Value-Based Pricing: The Secret to Sustainable Hotel Rates
Cost-based and competitor-based pricing leave money on the table. How value-based pricing lets hotels of any size charge for the experience guests value.
Reporting
Hotel Profitability Reporting: How to Keep Control of Your Finances
A full hotel is not a profitable hotel. The three reports every hotel must track – departmental P&L, RevPAR/CPAR/GOPPAR and cash flow – and how to review them.
Questions
Straight answers.
What owners ask us before we start.
01How does an engagement with Hotelia360 start?
02How is Hotelia360 paid?
03What does the setup phase include?
04We already have a website and OTA listings. What happens to them?
05Which platforms do you manage?
06Who answers guests and booking requests?
Strategy call
Ready to see what your hotel is really earning?
A 45-minute strategy call. We look at your numbers, your channel mix and your direct-booking funnel, and tell you where the profit is hiding. No slides, no obligation.
We reply within one business day. Conversations in English or Greek.